SUPPORT
Craftsmanship Guarantee
The Lifetime Commitment
Every VeldEdge instrument is a testament to precision engineering. We provide a lifetime guarantee against structural defects in materials and workmanship. Should your instrument fail due to a manufacturing flaw, we will repair or replace it at no charge.
Coverage Conditions
- •Structural integrity of the chassis and blades.
- •Tension system mechanics and pivot architecture.
- •Material purity of our Japanese VG-10 and Cobalt alloys.
Exclusions
This guarantee does not cover damage resulting from drops, impact, or misuse. Natural wear and tear of the cutting edge is expected and is not considered a defect. Unauthorized sharpening or modifications by third-party services will void this guarantee.
* To initiate a warranty claim, please provide your unique serial number and proof of acquisition from an authorized VeldEdge distributor.