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Frequently Asked Questions

What steel grades do you use?
We primarily utilize premium VG-10 Japanese Cobalt steel and high-carbon Damascus alloys. These materials are selected for their exceptional Rockwell hardness (60-62 HRC) and their ability to maintain a 'surgical' convex edge through thousands of cuts.
Do you ship internationally?
Yes. VeldEdge provides insured global shipping via specialized couriers to ensure your instruments arrive in perfect calibration. Customs duties and local taxes are calculated at checkout for or provided via inquiry.
How often should shears be serviced?
For a full-time professional, we recommend factory servicing every 6 to 12 months. This includes ultrasonic cleaning, precision alignment, and sharpening by our factory-certified masters to restore the signature 'zero-gravity' edge.
Are left-handed variants available?
Absolutely. Most of our signature collections, including the Phantom and Sovereign series, are available in true left-handed configurations. These are not mirrored handles, but completely re-engineered chassis for left-handed ergonomics.